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School of Business and Management, Department of Marketing
MSc International Business Management (Marketing)
Module name: MN5347 Integrated Marketing Communications
Module
coordinator:
Shana Axcell
Candidate
number:
Campaign title:
“Heart Matters: Empowering Every Beat”
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MN5347 Integrated Marketing Communications
Integrated marketing communications campaign plan
Campaign title: “Heart Matters: Empowering Every Beat”
Client: British Heart Foundation (BHF)
CAMPAIGN SUMMARY
The “Heart Matters: Empowering Every Beat” campaign will be conducted by the British Heart
Foundation (BHF) charity for the better prevention of heart disease and stroke in the UK. The main
objective of the campaign is to raise awareness of heart disease and associated health behaviours
and also empower individuals to take a preventive approach towards a heart-healthy lifestyle
through education and support. The campaign would be conducted by targeting health care
practitioners, younger adults, people under 75 years with or without heart conditions, and
caregivers located in the UK. The main message of the campaign would be “Healthy habits, happy
lives. Make a change in your health today”. The campaign would be promoted through media
platforms like Facebook, Instagram, and Google Ads as paid media along with sponsored content
in relevant TV spots and health publications to reach the target audience. The campaign would
mainly promote in urban, semi-Urban areas and cities of the UK. Additionally, 1 year would be
required to successfully conduct the campaign.
CAMPAIGN STRATEGY (strategic positioning)
1. Analysis of current situation
Heart disease encompasses a range of conditions that affect the structure of heart and function,
including heart failure, coronary artery disease, and arrhythmias. Heart disease stands as a
significant public health challenge in the United Kingdom (UK) affecting individuals of all ages
and backgrounds. As per the viewpoint of Davis (2024), the premature death rate due to
cardiovascular disease reached 80 per 100,000 people in England in 2022 (Refer to Figure 1).
Since 2008, the number of people dying prematurely due to coronary heart disease, heart
attacks and stroke has reached more than 39,000 in 2022 in the UK (Davis, 2024). The report
of Livingstone et al. (2021), mentioned that prevalence of smoking, unhealthy diet, sedentary
lifestyle, lack of awareness, genetic factors and ageing population in the Uk significantly
contribute to increasing heart disease rate in the UK. In this scenario, conducting the campaign
namely “Heart Matters: Empowering Every Beat” for the better prevention of heart disease and
stroke can be effective for the British Heart Foundation (BHF) charity to prevent increasing
death cases related to heart disease in the UK. The aim of the campaign is to increase
awareness and educate the public about the prevalence of heart disease and the importance of
early intervention. This campaign would encourage individuals to adopt heart-healthy habits
such as balanced nutrition, regular exercise, and stress management to control heart disease.
The campaign would be conducted by targeting people under 75 years with or without heart
conditions, health care practitioners, younger adults, families, and caregivers located in the UK.
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Figure 1: Deaths from cardiovascular disease among under 75s reached 80 in every 100,000
people in England
(Source: Davis, 2024)
The target audience would be interested in learning and supporting the campaign as it would
provide educational resources and heart-healthy habits that can be beneficial to prevention of
heart disease and stroke in the UK. In this context, British Heart Foundation (BHF) would offer
valuable and informative information about heart-healthy habits and also spread awareness of the
way to prevent health disease and death cases due to cardiovascular disease in the UK. On the
other hand, different healthcare charities give priority to reducing heart disease only; however, the
campaign would focus on completely preventing heart disease and stroke in the UK by focusing on
nutritional approaches. For example, the UK-based Cholesterol Charity prioritises reducing the
prevalence of heart disease by providing quality support, information and services to local people
in the UK (Heart UK, 2019). The “Heart Matters: Empowering Every Beat” campaign would offer a
holistic approach that can help to control, manage and prevent heart disease through community
engagement, awareness of heart-healthy habits, and quality education for common people located
in the UK. The British Heart Foundation (BHF) has a sufficient budget of £70,000 to conduct the
campaign, community events, educational materials, and partnerships with healthcare providers.
2. Market characteristics
A wide range of charities in the UK mainly target to reduce heart diseases among common people
by providing quality healthcare services. The major competitors of the British Heart Foundation
(BHF) are the British Cardiovascular Society, Cholesterol Charity, and British Nutrition Foundation.
One of the major competitors of BHF is the British Cardiovascular Society who are involved in
providing education and setting clinical standards to control heart disease rate in the UK (European
society of cardiology, 2024). On the other hand, Cholesterol Charity is involved in providing
support, information, and influencing services for health professionals and families (Heart UK,
2019). Furthermore, the British Nutrition Foundation is associated with spreading awareness of
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eating a healthy diet through conducting campaigns to reduce the risk of heart disease and stroke
(British Nutrition Foundation , 2024). It has been found that different healthcare charities prioritise
providing support to families, eating a healthy diet and conducting campaigns to reduce heart
diseases in the UK. Moreover, existing healthcare charities do not prioritise collaborative efforts,
integrated educational programs, research and conducting campaigns to prevent heart disease
and stroke in the UK. As per the viewpoint of Diab et al. (2023), the heart-healthy diet including the
combination of vegetables, legumes, whole grains, fruits, and lean protein sources are very
effective in controlling cardiovascular disease. Additionally, Bulto et al. (2021), claimed that
spreading awareness of heart disease and associated health behaviours are essential in developing
countries to control heart disease and reduce death cases related to heart disease. Therefore, the
“Heart Matters: Empowering Every Beat” campaign would be conducted by highlighting the areas
of collaborative efforts, community engagement, integrated educational programs, and spreading
awareness of heart-healthy diets to prevent heart disease and stroke in the UK.
3. Target audience
Segmentation
Basis Description
Demographic
People under 75 years with or without
heart conditions
Health care practitioners
Younger adults, families, and caregivers
Men and Women
Lower to middle income families
Geographic
United Kingdom
Urban and Semi Urban Areas
Cities of the UK like London,
Birmingham, Southampton and Bristol
Psychographic
People having limited knowledge of
heart-healthy habits, lack of awareness
of heart disease and associated health
behaviours
People with heart conditions
Behavioural
Daily consumption of unhealthy foods
People do not concentrate on fitness
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People associated with consuming
alcohol and smoking behaviour
Maintain high presence on social media
Table 1: Segmentation analysis
The British Heart Foundation (BHF) would mainly target people under 75 years with or without
heart conditions, health care practitioners, younger adults, families, and caregivers located in the
UK. The study of Chen and Wang (2020), mentioned that social media platforms are very effective
in spreading health awareness and reaching the target audience. In this aspect, the present
campaign would promote by following media platforms like Instagram, Facebook, and Google Ads
as paid media along with sponsored content in relevant TV spots and health publications to reach
the target audience. Apart from that, the campaign will be promoted via media outreach press
releases and partnerships with influencers who are interested in maintaining the healthy hearts of
the people. The behaviour of target customers in spending significant time on social media can be
used to spread the information about the campaign and the campaign would help to prevent heart
disease and stroke among targeted people in the UK.
4. Campaign objectives
Objectives:
To raise the awareness of heart disease and associated health behaviours
Empower individuals to take a preventive approach towards heart-healthy lifestyle through
education and support
To improve the knowledge of the community, health care practitioners, younger adults,
families, and caregivers regarding the heart disease and maintenance of healthy behaviour.
The uniqueness of the campaign is it would follow collaborative efforts, community engagement,
spreading awareness of heart-healthy diets, and integrate educational programs that would help
to completely prevent heart disease and also reduce death cases due to heart disease.
Message:
“Healthy habits, happy lives. Make a change of your health today”
The target audience would get valuable information about the way to maintain a heart-healthy
lifestyle that would encourage people to associate with the campaign and follow all the activities
mentioned in the campaign.
CREATIVE APPROACH AND EXECUTION
Heart Matters: Empowering Every Beat campaign will embody a tone of hope, urgency and
empowerment. The campaign will be compelling to the audience by utilising the combination of
actionable messaging, emotional storytelling and visually impactful elements. Additionally, the
campaign will incorporate the mix of traditional and digital media channels in order to reach a wide
base of audience and drive engagement.
Creative executions
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Figure 2: Creative executions
Visuals
The visuals of the campaign will feature dynamic and vivid imagery which will capture the essence
of momentum and progress. For example, one of the visuals will integrate the tagline “Racing
towards a heart-healthy future” by showing a runner breaking through a finish line tape. Another
visual will symbolise the collaborative effort required to address the challenges associated with
health through showing a heart shaped puzzle being completed (Refer to figure 2).
Messaging
The messaging from this campaign will be conscious as well as impactful to convey the urgency of
heart related challenges alongside inspiring actions. The key phrases like “Together, We Can Save
Lives’ and “Every Beat Counts” will resonate well with the target audiences and develop a sense
of empowerment and collective responsibilities.
Tagline
The tagline “Heart Matters: Empowering Every Beat” reflects the mission of the campaign to
drive innovation and progress in the initiatives related to heart health.
Fit with campaign strategy
Prevention
The importance of prevention of heart diseases and stroke will be emphasised by the campaign
through promoting lifestyle changes, early interventions and regular screening. In that case, the
visuals, messaging’s and taglines will reflect the influence of healthy habits like balanced diet,
exercise and stress management on addressing the risks of heart diseases and stroke.
NHS prioritisation
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The prioritisation of NHS heart care will also be advocated by the campaign through emphasising
the essentiality for timely access to the quality health care services. The messaging of the campaign
will call for resources, fundings and support for cardiovascular care in the entire healthcare system.
Research supercharging
The cardiovascular research will be taken by the campaign as a key driver of progress and
innovation. Therefore, the visuals, messaging and tagline of the campaign will represent the
potential of the new and innovative treatments and cures in terms of transforming the landscape
of the heath health outcomes.
Non advertising promotions
Partnerships
The partnership of the campaign with research institutions, healthcare providers and corporate
sponsors will significantly amplify the impact and reach of the campaign.
Community events
Community events like walkathons, health fairs and educational workshops will be hosted by the
campaign in terms of engaging and educating the public on the topic of heart health.
Digital engagement
Social media campaigns, user generated content contests and influencer partnerships will also be
conducted by the campaign for encouraging active participation and facilitating a sense of
collective and community action.
Overall, the Heart Matters: Empowering Every Beat campaign will be an emotionally resonant
and visually striking campaign which will inspire action and drive the effort towards fighting
against heart diseases and stroke. Therefore, the creative execution of the campaign is well
resonated with the campaign strategy that will significantly contribute to mobilise stakeholders,
communities and individuals in order to prioritise heart health and work together towards a
cardiovascular disease-free future.
MEDIA STRATEGY
The media strategy for the proposed campaign aims to reach its target audience and maximise
engagement and exposure through utilising a mix of traditional and digital channels. According to
Dwivedi et al. (2021), a combination of earned, paid and owned media significantly contributes to
increasing the visibility and impact of a campaign. In this aspect, the present campaign aims to
include targeted digital advertising on platforms like Instagram, Facebook and Google Ads as a
paid media along with sponsored content in relevant TV spots and health publications. In terms of
earned media opportunities, the campaign will be pursued via media outreach press releases and
partnerships with celebrities and influencers who are passionate about heart health. Moreover,
owned media channels like social media profiles, campaign websites and email newsletters will be
utilised by the campaign to be served as a hobby in terms of content distribution and community
engagement.
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Figure 2: Popular social media channels used in the UK in 2023
Source: (Statista, 2023)
The media mix of the campaign will be tailored to the preferences and habits of the target
audiences. The main focus of the proposed campaign will be the digital channels due to its
widespread usage. However, the traditional media channels like television and print will be helpful
to reach older segments of the target audience who are relatively less digitally active (Quran, 2022).
On the other hand, the social media platforms will significantly contribute to engaging the
audience in sharing educational contexts, real time conversations and facilitate community support
(Ohara, 2023). Overall, the integration of both traditional and social media mix will ensure
consistent branding and messaging across platforms and significantly reinforce the awareness of
the campaign and drive actions against heart diseases and stroke.
Through user generated contents, interactive features and community events, the campaign will
ensure audience engagement. Moreover, through encouraging users to share their journey on
heart health, testimonials and stories of success on social media will make the campaign able to
earn valuable media space along with amplifying the messages of the campaign organically.
The timing of the campaign will be strategic and will be aligned with the key awareness periods like
World Heart Day (September) and Heart Health Month (February) which will be illustrated through
a visual timeline that will outline key milestones, events and media activations of the campaigns
throughout the year. Within these peak periods of audience engagement, the considerations
regarding reach, frequency and penetration are going to be properly monitored and optimised
through the utilisation of performance metrics and data analytics. Overall, through this
comprehensive media strategy, the Heart Matters: Empowering Every Beat campaign will
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impactfully reach its targeted audiences, generate meaningful actions through driving
engagement towards the improvements of heart health outcomes.
PRODUCTION AND EVALUATION
Timeline
N
o.
Activities Months
Ja
n
Fe
b
M
a
r
A
p
r
M
a
y
J
u
n
J
u
l
A
u
g
S
e
p
O
p
t
N
o
v
D
ec
1 Campaign launch announcements, teaser
video release and social media countdown
2 Heart Health month event
3 Educational webinar
4 Mid year progress report and promotion of
outdoor activities
5 World heart day awareness event
6 Follow-up screening and continued
promotions of heat heal campaign
7 Holiday season wellness, Year end
reflection and celebration
Table 2: Timeline of the campaign
The above timeline for the Heart Matters: Empowering Every Beat campaign is strategically
planned in terms of ensuring the consistent impact and engagement throughout the year. It
has been ensured within this timeline that the key activities of the campaign are well resonated
with the objectives of the campaign in order to enhance the opportunities for awareness,
community involvement and education in heart health promotion.
Campaign costs
Category Estimated cost
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Event sponsorship £15000
Digital advertising £15000
Traditional advertising £10000
Content creation £5000
Print materials £10000
Partnerships £5000
Others £5000
Total £70000
Table 3: Campaign costs
The budget plan for the campaign is carefully focused on allocating funds efficiently across
essential areas like event sponsorships, advertising, content creation and partnerships. The
campaign aims to address its objectives with a total budget of £70000 through prioritising
maximising resources and cost-effective strategies along with adhering to the budget
restrictions of the client BHF.
Evaluation
The effectiveness of the campaign will be evaluated through the utilisation of a combined methods
of both qualitative and quantitative. The quantitative evaluation will include tracking the key
performance metrics like social media engagement, website traffic, participation rates in
educational activities and event attendance. In order to gather qualitative feedback, the campaign
will conduct surveys on audience attitudes, awareness and behaviour changes regarding heart
health. These evaluations will be performed throughout the campaign and the informed strategic
adjustment will be incorporated based on the results of the evaluation. Therefore, the overall
success of the campaign will be evaluated based on the predefined outcomes like adoption of heart
healthy behaviours, increased awareness of cardiovascular health, enhanced engagement with the
contents of the campaign and improvements in the outcomes of heart health of the audiences.
Reference list
British Nutrition Foundation (2024) Nutritional information about heart disease and stroke, British
Nutrition Foundation. Available at: https://www.nutrition.org.uk/health-conditions/heart-disease-
stroke-and-nutrition/ (Accessed: 1 May 2024).
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Bulto, L. N. et al. (2021) ‘Awareness of heart disease and associated health behaviours in a
developing country: a qualitative study’, Nursing Open. doi: https://doi.org/10.1002/nop2.961.
(Accessed: 1 May 2024).
Chen, J. and Wang, Y. (2020) ‘Social media usage for health purposes: Systematic review’, Journal
of Medical Internet Research, 23(5). doi: https://doi.org/10.2196/17917. (Accessed: 1 May 2024).
Davis, N. (2024) ‘Cardiovascular disease: early deaths in England at highest rate in more than a
decade’, The Guardian. Available at:
https://www.theguardian.com/society/2024/jan/22/cardiovascular-disease-early-deaths-in-
england-at-highest-rate-in-more-than-a-
decade#:~:text=Since%202020%2C%20however%2C%20the%20rate (Accessed: 2 May 2024).
Diab, A. et al. (2023) ‘A Heart-Healthy Diet for Cardiovascular Disease Prevention: Where Are We
Now?’, Vascular Health and Risk Management, 19(19), pp. 237–253. doi:
https://doi.org/10.2147/VHRM.S379874. (Accessed: 2 May 2024).
Dwivedi, Y. K. et al. (2021) ‘Setting the Future of Digital and Social Media Marketing research:
Perspectives and Research Propositions’, International Journal of Information Management, 59(1),
pp. 1–37. doi: https://doi.org/10.1016/j.ijinfomgt.2020.102168. (Accessed: 2 May 2024).
European society of cardiology (2024) British Cardiovascular Society, www.escardio.org. Available
at: https://www.escardio.org/The-ESC/Member-National-Cardiac-Societies/British-
Cardiovascular-
Society#:~:text=The%20British%20Cardiovascular%20Society%20is%20a%20charitable%20org
anisation%20involved%20in (Accessed: 2 May 2024)
Heart UK (2019) HEART UK - The Cholesterol Charity, Heartuk.org.uk. Available at:
https://www.heartuk.org.uk/ (Accessed: 6 May 2024). (Accessed: 2 May 2024).
Livingstone, K. M. et al. (2021) ‘Unhealthy Lifestyle, Genetics and Risk of Cardiovascular Disease
and Mortality in 76,958 Individuals from the UK Biobank Cohort Study’, Nutrients, 13(12), p. 4283.
doi: https://doi.org/10.3390/nu13124283. (Accessed: 6 May 2024).
Ohara, M. R. (2023) ‘The Role of Social Media in Educational Communication Management’,
Journal of Contemporary Administration and Management (ADMAN), 1(2), pp. 70–76. doi:
https://doi.org/10.61100/adman.v1i2.25. (Accessed: 4 May 2024).
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Quran, M. W. M. A. - (2022) ‘Traditional media versus social media: challenges and opportunities’,
Technium: Romanian Journal of Applied Sciences and Technology, 4(10), pp. 145–160. doi:
https://doi.org/10.47577/technium.v4i10.8012. (Accessed: 4 May 2024).
Statista (2023) UK: most active social networks 2022, Statista. www.statista.com. Available at:
https://www.statista.com/statistics/284506/united-kingdom-social-network-penetration/
(Accessed: 3 May 2024).