Enhancing Team Dynamics

through Emotional Intelligence and

Social Awareness: Jamie in the

Project X

Jamie’s contributions to

Project X

Emotional Intelligence (EI)

Impact

In meetings, Jamie’s quick dismissal of ideas without discussion creates tension.

Shows no EI competencies related to

social skills and empathy, which are

harmful for team atmosphere and

collaboration.

El Competency for Improvement

Empathy and interaction with the peers on an equal footing being disregarded.

Proposed Improvement

Incorporate active listening exercises,

participate in empathy training and be

able to evaluate opportunities for

improvement.

Social and Cultural Awareness

Jamie does not take a due consideration of cultural diversity while arranging his meetings. This results in the team members having a conflict about timing and commitment.

Apply model

When looking at cultural dimensions put forth by Richard D. Lewis.

Proposed solution

Reflects a lack of social and cultural sensitivity, which could lead to reduced team effectiveness and exclusion of valuable insights.

Conclusion

Working on Jamie’s EI and cultural awareness will promote a team collaboration and hinder project success, as well as will develop the multi-ethnic environment in the team.

References

Diversity Council of Australia. (2020). Diversity & inclusion explained. Working on Jamie’s EI and cultural awareness will promote a team collaboration and hinder project success, as well as will develop the multi-ethnic environment in the team.

Rock, D., Grant, H., & Grey, J. (2016, September 22). Diverse teams feel less comfortable — and that's why they perform better.

Harvard Business Review. Working on Jamie’s EI and cultural awareness will promote a team collaboration and hinder project success, as well as will develop the multi-ethnic environment in the team.