Resume
Letícia Nunes Lopes
York, Toronto, CA ? M6E 1X9
647-510-9263
Ins_leticia@hotmail.com
Professional Summary
A dedicated and results-driven professional with over 8 years of experience in billing and office administration within the manufacturing sector. Adept at managing invoicing processes, enhancing operational efficiency, and providing exceptional administrative support. Fluent in English and Portuguese, with a strong educational background in Business Administration. Proven ability to adapt to new environments and challenges, seeking to contribute to and grow with a dynamic team in Canada.
Education
Bachelor of Business Administration, Faculdade Anchieta / Anhanguera, Concluded in 2014.
High School Diploma, Etec Lauro Gomes, Concluded in 2009.
Professional Experience
Sanko Espumas Indústria e Comércio Ltda.
Billing Specialist, July 2011 - July 2019
- Managed all billing operations for a leading foam manufacturing company.
- Oversaw the accurate issuance of invoices, ensuring compliance with financial policies and tax regulations.
- Improved invoicing processes, resulting in a 20% increase in efficiency.
- Collaborated with sales and logistics departments to ensure timely delivery of orders and accurate billing.
Billing Assistant, January 2011 - June 2011
- Assisted in managing billing processes, including invoice preparation and customer account
management.
- Supported the implementation of a new billing system, enhancing operational accuracy.
Office Assistant, April 2010 - December 2010
- Provided comprehensive administrative support, improving office organization and efficiency.
- Handled customer inquiries, demonstrating strong communication and problem-solving skills.
Additional Skills and Qualifications
Languages: Fluent in English (Advanced - Wizard Idiomas, Concluded in December 2018) and Portuguese.
Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint) and billing software.
Soft Skills: Excellent communication, organizational, and time management skills. Strong ability to work in team settings as well as independently.
Certifications
Advanced English Course, Wizard Idiomas, Concluded in December 2018.